Computers & printers4 min
The PC has joined the local Wi-Fi network, but the router, DNS path, VPN, adapter configuration, or internet service is not passing traffic.
Computers & printers4 min
The computer may be using an old printer instance, wrong port, stale network address, paused queue, or a connection that exists physically but is not responding.
Internet & Wi-Fi4 min
The device has joined the router, but the router, modem, DNS path, captive portal, or internet provider is not delivering usable access.
Phones & tablets4 min
The iPhone has joined the router, but the network, captive portal, VPN, Private Relay, DNS, or saved configuration is not passing internet traffic.
Apps & accounts4 min
A stuck queue, weak connection, low storage, account state, Play Store services, date/time, or device policy can leave downloads pending or failing.
Apps & accounts4 min
WhatsApp cannot maintain a usable data connection because of internet trouble, VPN or filtering, background restrictions, date/time, an outage, or app state.
Internet & Wi-Fi5 min
DNS_PROBE_FINISHED_NXDOMAINThe DNS lookup did not return a usable address for the domain. The name may be mistyped, expired, temporarily unavailable, filtered, or failing through the current DNS resolver.
TV & entertainment4 min
The Netflix app may fail because of a temporary service issue, stale app state, TV software, network trouble, account state, or an unsupported device version.
TV & entertainment4 min
The TV is on an HDMI input but does not detect usable video. A wrong input, sleeping source, cable fault, port issue, resolution mismatch, receiver, or handshake problem can cause the message.